FrontDesk Ops respects your privacy and is committed to protecting any personal information you provide to us.This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Your name
Business name
Email address
Website URL
Information you submit via our contact form
We do not intentionally collect sensitive information.
How We Use Your Information
We collect and use personal information only for purposes related to our business operations, including:
Responding to enquiries
Assessing whether FrontDesk Ops is a suitable fit for your business
Communicating with you about our services
Improving our internal processes and systems
We do not use your information for unsolicited marketing.
Disclosure of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only where necessary to operate our business, including with:
Professional advisers (such as accountants or legal advisers)
Service providers who assist with hosting, email, or systems management
Any third parties we engage are required to handle information in a manner consistent with this Privacy Policy.
Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Information is stored securely using industry-standard systems and access controls.
Only authorised personnel have access to personal information.
Access and Correction
You may request access to the personal information we hold about you, or request that it be corrected if it is inaccurate or outdated.
Requests can be made by contacting us using the details below.
Cookies and Website Analytics
Our website may use basic cookies or analytics tools to understand how visitors use the site.
This information is collected in an aggregated, anonymous form and does not identify individual users.
You can disable cookies through your browser settings if you prefer.
Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies separately.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes to our practices or legal requirements.The current version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, you can contact us at:
Email: hello@frontdeskops.com.au